A great kick off for the New Year: Platinum multiyear honoree!
We are thrilled to announce that we’ve received the Platinum Award for the third year in a row in the 11th annual edition of Modern Library Awards (MLA) by Library Works! This is the highest honor, and it recognizes the best products and services for libraries, based on functionality, customer service, and value, rated by feedback from real library users.
This award means so much to us, and it reflects our commitment to doing things differently. Building strong partnership bonds based on care, efficiency, and responsiveness. We truly value every bit of insight shared, as it helps us improve and grow. Being awarded for the fourth consecutive year highlights our dedication to excellence, and we’re happy to see the results of our efforts reflected in this award, thanks to your experiences and positive reviews of Meescan.
A big thanks to all our partner libraries for your continuous support and for taking the time to provide your feedback!
Last year was full of exciting moments for the Meescan team. We reached amazing milestones, continued working hard and having fun, building positive and supportive relationships with both current and new customers, expanding our business in Oceania, and reaching a milestone of 15 million items checked out through Meescan during 2024!
“Since joining the team, I’ve been amazed by how much care everyone puts into their work, especially when it comes to customer service,” says Valentina Duque, Content & Design Specialist. “Partnering with libraries of all kinds and integrating with unique workflows has been key to our growth. Firsthand expertise from librarians, combined with strong, positive relationships, helps us keep innovating and delivering remarkable experiences.”
As a multiyear honoree, we look forward to being part of MLA each year, using it as a chance to listen, review, and most importantly, take action on the opportunities to continue growing based on our customers’ feedback.
About LibraryWorks
LibraryWorks helps administrators to make informed decisions about library technology, automation and software, collection development and management, facilities and furnishings, staffing, purchasing, and other areas that drive effective strategic planning and day-to-day operations. Our family of resources can enable you to identify best practices, monitor trends, evaluate new products and services, apply for grants and funding, post or find a job, and even enjoy some library humor.
About the Modern Library Awards program
The Modern Library Awards (MLAs) is a program designed to recognize elite products and services in the library market which can help library management personnel enhance the quality-of-experience for the library user and increase the performance of their library systems.
The MLAs were created to recognize the top products and services in the library industry in a truly unbiased format. Products and services were submitted in the fall using a simple application, and then were posted on a private site with an enhanced description and attendant materials. These products were batched into small groups and sent to the LibraryWorks database of more than 80,000 librarians at public, K-12, academic, and special libraries. Only customers with experience with these products/services in their facilities were permitted to judge the products/services, resulting in a truly unbiased score.
Each judge scored the product on a numeric basis from 1-10 on a series of questions regarding functionality, value, customer service, etc.
For more information about Meescan self-checkout, you can request a quote or get in touch with our Solution Specialist. For complete survey results, visit the Modern Library Awards website.
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