Bluetooth troubleshooting (iOS 14)
Symptoms:
We have observed that after Bluetooth permissions had been introduced in iOS, occasionally our Bluetooth-based barcode, RFID, or magnetic stripe card readers may not connect to Meescan. If a scanner is disconnected from Bluetooth, it will flash blue from the back of the kiosk.
This guide is based on previous version of iPad operating system – iOS 14.
If you’re using the recently released iOS 15, please click here for an updated version.
Step 1
Disconnect your Meescan Bluetooth scanners from power.
Open the iOS Settings app and navigate to "General" section.
Tap "Reset"
Step 2
Tap "Reset Location & Privacy"
Step 3
Confirm the Reset.
Reopen Meescan.
Reconnect your Meescan Bluetooth scanners to power.
Still Not Working?
We pride ourselves on excellent customer care here at Meescan. Please book a call and someone from our technical team will assist you.