​Bluetooth troubleshooting

​Bluetooth troubleshooting


We have observed that after Bluetooth permissions had been introduced in iOS, occasionally our Bluetooth-based barcode, RFID, or magnetic stripe card readers may not connect to Meescan. If a scanner is disconnected from Bluetooth, it will flash blue from the back of the kiosk. 

This guide is based on recently released version of iPad operating system – iOS 15.
If you’re using the previous version of iPad operating system- iOS 14, please click here for an older version.

Step 1

Disconnect your Meescan Bluetooth scanners from power.

Open the iOS Settings app and navigate to "General" section.

Tap "Transfer or Reset iPad"

Step 2

Tap "Reset"

Step 3

Tap "Reset Location & Privacy"

Reopen Meescan.

Reconnect your Meescan Bluetooth scanners to power.

Still Not Working?

We pride ourselves on excellent customer care here at Meescan. Please book a call and someone from our technical team will assist you.