We’ve all heard common library myths like the idea that libraries only have books, that librarians shush people, or that libraries are becoming obsolete. We can tell you that these myths are definitely not true. Thanks to Meescan and the technology behind our kiosks, self-checkout is making libraries more efficient, freeing up staff time, and helping create a better experience for everyone.
Which makes us think…
What are the misconceptions about Meescan?
There are quite a few! After chatting with library partners across the globe, we’ve come across a lot of misconceptions about self-checkout in libraries, and we’re here to bust them. From the smallest, single-branch local libraries to the biggest multi-branch libraries, we understand adding new tech can feel a little overwhelming. But don’t worry – we’re here to show you how simple and helpful self-checkout can be for libraries of all shapes and sizes.
Let’s dive right in and clear up the confusion!
Myth #1: We need RFID to use self-checkout
Reality: This is probably the myth we hear the most. Both the Meescan kiosks and the Meescan app can work without the presence of RFID tags or a security system. As long as your items have barcodes, patrons can simply scan them to check out, and no expensive RFID conversion is required. While we do support RFID and electromagnetic security, our solutions are designed with flexibility in mind, allowing us to seamlessly integrate with existing barcode systems. Electromagnetic (EM) and RFID stations are additional features that can be added at any time if your library decides to integrate additional security. This makes Meescan an accessible option for libraries with all kinds of workflows!
Myth #2: Meescan replaces library staff.
Reality: Absolutely not! This is another one of the most common concerns for first-time partners. We understand how important is to connect and engage with your community and Meescan could never replace your amazing team. We’re here to help librarians and make their jobs easier, and our solutions are designed with that in mind. By speeding up the checkout process, staff can use their time to do what they love most: helping patrons, connecting with the community, and making the library a great place to be. We’re doing more with less and helping your library do the same.
Myth #3: Meescan is only for large libraries.
Reality: Meescan is perfect for libraries of all sizes! From teeny-tiny libraries to large multi-branch libraries, Meescan can be configured to suit your needs. With a much smaller footprint than traditional self-checkout machines, Meescan kiosks allow you to make better use of your library space. Additionally, thanks to our cloud-based design, you don’t need fancy IT infrastructure or a dedicated tech team to get your kiosk up and running. All you need is an ILS/LMS with SIP2 and an internet connection. No matter the size of your library, you’ll get the same great benefits from a self-checkout solution. You can explore some affordable ILS/LMS options here.
Myth #4: Self-checkout is complicated for patrons.
Reality: We’ve worked hard to make sure that’s not the case. Our self-checkout system is designed to be intuitive, with easy-to-follow prompts and a user-friendly interface. While we know technology can be tricky for some, we’ve received great feedback from partners who say that after a quick walkthrough, most patrons are good to go and feel comfortable using Meescan self-checkout every time they borrow materials. Whether patrons use their mobile devices or your library’s kiosk, the process takes just a few simple taps, offering a fast, efficient experience that gets them on their way in no time.
Myth #5: Self-checkout is expensive and kiosks are hard to maintain.
Reality: Meescan kiosks are designed to be affordable and easy to maintain. They’re a one-time purchase and are “plug and play,” so there’s no need for expensive site visits or complicated setups. Additionally, support is provided remotely so you never have to worry about on-site visits from a technician, and updates happen automatically through our cloud system. As for our pricing structure, it’s based on the actual needs of each library, whether that’s active cardholders for public libraries or full-time enrollment (FTE) for academic libraries, ensuring you only pay for what you need. Many of our library partners tell us they wish they’d made the switch years ago!
Myth #6: We’re changing ILS/LMSs soon, so we should probably wait for self-checkout.
Reality: You don’t need to wait! Meescan is designed to work with your existing ILS/LMS, even if you’re planning to switch it up soon. We integrate with all major ILS/LMS brands that offer an SIP2 connection, and since it’s cloud-based, it’s adaptable to changes without a big hassle. Whether you’re keeping your current ILS/LMS or replacing it, adding self-checkout can improve your library’s efficiency, and your new ILS/MLS will be a breeze to integrate when the time comes. No need to delay the benefits of self-checkout!
Myth #7: Self-checkout leads to more theft.
Reality: Libraries using Meescan haven’t seen an increase in missing materials. The opposite often happens. When patrons are in control of their checkouts, they tend to feel a greater sense of responsibility for the material they borrow. The privacy of self-checkout also encourages people to check out sensitive topics without fear of judgment, which contributes to a safer, more secure library environment. Plus, Meescan can also integrate with your existing security system to protect your collection while still making the checkout process smooth and easy.
Myth #8: Self-checkout systems are all the same and there’s nothing new to offer
Reality: Not all self-checkout systems are created equally. While many may seem similar, Meescan is designed to adapt to your library’s unique needs, whether it’s traditional lending or unique use cases. As your library grows and changes, Meescan can grow with you, offering flexible solutions that evolve. It’s not just about scanning barcodes – it’s about improving the library experience for both patrons and staff. From mobile checkout options to custom-branded apps that reflect your library’s personality, Meescan adds value in ways that go beyond just convenience. It’s about making your library more accessible, welcoming, and efficient for everyone who walks through the door.
Ready to see Meescan in action? Get in touch to book a personalized demo and discover why libraries are choosing Meescan as their self-checkout solution!
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